02:14
The 60-Second Fix

A breakdown hits.
You get a text.
You reply YES.
Back to sleep.

Without DisruptionHub, that breakdown means 34 minutes of calls to recovery, the driver, and the consignee — while your SLA bleeds out. With DisruptionHub, ops handles all three with a single text reply. Total time awake: 60 seconds.

See the 60-second proof ↓Start £149 pilot →
LIVE PLATFORM · DEMO AVAILABLE NOW

One breakdown. 34 minutes of chaos — or 60 seconds.

Side by side

Without DH
vs
With DH

Without DisruptionHub
34 Minutes
Of Chaos
Phone calls, hold music, voicemails. No audit trail. SLA haemorrhaging.
VS
With DisruptionHub
60 Seconds.
Back To Bed.
One text. One reply. Recovery arranged, driver briefed, consignee updated.
02:14
Driver calls ops manager
Woken from sleep. Scrambling to understand location, vehicle, load type. Still half-asleep.
02:18
Ops calls breakdown recovery
Finds the number, explains the situation, listens to hold music. Eventually gets an ETA of 55 minutes.
02:29
Ops calls the driver back
Relays the ETA. Asks about cargo temperature. Realises the Tesco slot closes at 23:30 — SLA at risk.
02:35
Ops tries to call the consignee
Rings the main number. No answer. Tries out-of-hours. Leaves a voicemail nobody hears until 8am.
02:48
Tries to write it up. Gives up.
Notes on their phone. Nothing formal. No audit trail. No confirmation sent to anyone. Goes back to bed, still stressed.
02:14
Driver reports a breakdown
Location confirmed. Vehicle, cargo, and SLA exposure identified instantly. Ops gets one text with everything they need.
DisruptionHub — CRITICAL
LK72 ABX: Breakdown M1 J18. Tesco DC slot 23:30. SLA risk: £2,400.
Reply YES to confirm recovery is being arranged, NO to handle manually.
02:14
Ops replies YES
One word. That's the entire job done.
YES
02:15
Recovery contacted. ETA confirmed.
Your recovery provider is reached and a confirmed arrival time is secured — automatically.
02:15
Driver briefed. Nothing left to chance.
The driver receives everything they need — what to do, what to protect, when help arrives.
02:15
Everyone who needs to know, knows.
Consignee updated. Ops confirmed. Full record saved. Nothing chased. Nothing missed.
DisruptionHub — Done ✓
Recovery ETA 55 min. Driver briefed. Tesco DC notified. Full record saved.
Time awake · calls made · nothing logged
34 min
of chaos
Total ops manager time · everything handled · full audit
60 sec
back to bed

Not a replacement for your ops manager. Just the 25 minutes you're losing every incident.

How it works for you

One text.
Everything
handled.

You get one SMS with the situation, the financial exposure, and a YES / NO choice. Reply YES and everything is handled — recovery arranged, driver briefed, consignee notified — all confirmed back in one message. No app to open. No hold music.

STEP 01
Recovery contacted
Your recovery provider is reached, location confirmed, arrival time secured.
STEP 02
Driver briefed
The driver gets clear instructions — what to do, what to protect, when help arrives.
STEP 03
Consignee updated
Your customer is notified with a revised delivery time and reason for delay.
STEP 04
Ops confirmed
You get a single confirmation: everything handled, full record saved.
02:14▲▲ WiFi
DISRUPTIONHUB
Ops Alert — LK72 ABX
CRITICAL — Breakdown
M1 J18, northbound.
Tesco DC slot: 23:30
SLA risk: £2,400

Reply YES to handle everything.
Reply NO to handle manually.
YES →
NO
34minWithout DisruptionHubOps awake, making calls, no audit trail
60secWith DisruptionHubRead SMS, reply YES, back to sleep
3People reached, not chasedRecovery, driver, consignee — all handled

One cold-chain breach
costs £5k–£20k.

DisruptionHub at £499/mo pays for itself after one prevented incident. Start with a 30-day pilot for £149.

Book a demo →See pricing